ALUMNI SUCCESS

ALUMNI SUCCESS

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Basab Bijoy Bera

The SMU-DE counselors and faculty delievred the course very well.

The SMU-DE counselors and faculty delievred the course very well.

Basab Bijoy Bera The SMU-DE counselors and faculty delievred the course very well. When: — Where: Category:

A story of success

Current Organization: IBM Global Process Services
Current Designation: Senior Executive

 

I’m from the state of West Bengal which is relatively new to the BPO concept. I went to New Delhi hoping that I would get a job in a BPO (Call Centre as it was known to me). At that time I felt that skills needed for a job in the BPO sector were very limited. After being selected in some organizations finally I took up a job with Genpact, being aware that it was a company with a very good standing in the BPO space. That was the start of my professional career.

One visit to the Study Centre convinced me that I had come to the right placeIn Genpact I discovered another broad line of learning which was not the traditional Literature, Geography, History or Mathematics. It was Management. Being an Arts student I was afraid of joining a Management course as I was not sure whether I would be able to learn the theories and concepts. However, I started “googling” the management courses available in Delhi. That's when I found the program SMU was offering was suitable to me. After visiting an SMU study centre I attended the demo classes. The way the Counselors made the program clear and the way the Faculty was teaching I felt the only way to go was to join SMU.

The syllabus at SMU Distance Learning is very practical and job oriented. The course content is up-to-date and attuned to the current market scenario. I did my specialization on Operations Management. At that time SMU was one of the few universities offering Operations Management. It reflected how the SMU management had the vision of the future market. These were strong reasons for me taking up my post graduation here. In the course of time I joined IBM and in 8 months I got a promotion to the position of a Senior Executive just by implementing the ideas and theories I had learnt. Now, I am waiting for my next promotion. Armed with an MBA, I am confident of getting more promotions with the help of the knowledge and experience I gained.

Thanks to the SMU Distance Learning Program which has trained me with the technicality and knowledge of management to run my career race with a speed I never imagined. All the best to SMU and the students like me for their future success.