MCA

Communication Skills

MCA correspondence syllabus for Communication Skills at Sikkim Manipal University Distance Education. Register now at www.smude.edu.in

MCA correspondence syllabus for Communication Skills at Sikkim Manipal University Distance Education. Register now at www.smude.edu.in

Communication Skills MCA correspondence syllabus for Communication Skills at Sikkim Manipal University Distance Education. Register now at www.smude.edu.in When: — Where: Category:

Distance MCA Course- Communication Skills

Course Code: MCA214

Course Title: Communication Skills (2 Credits)

 

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Course Contents

Unit 1: Language and Communication: Definition of Communication; Function and purpose of Communication; Process of Communication; Barriers of Effective Communication; Types of communication, Verbal communication, on-verbal communication; The Impact of Communication on Performance

Unit 2: Oral Communications: Advantages and disadvantages of oral communication; Improving oral communication; One-to-One oral communication; Oral Presentations

Unit 3: Listening Skills: What is listening; Types of Listening; Barriers of Effective Listening; Strategies for Effective Listening; Semantic Markers; Listening to Complaints.

Unit 4: Reading Skills: Introduction, Definition and Meaning of Reading, Purpose of Reading, Types of Reading, SQ3R Technique of Reading

Unit 5: Writing Skills: Note Taking; Paraphrasing; Elements of writing; Business Letter Writing; Other Business Communications

Unit 6: Business Writing: Business Letter Writing, Types of Business Letter, Job application, Other Business Communication.

Unit 7: Organizational Documents: Introduction; Memo; Circulars and Notices.

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