Enterprise Resource Planning (ERP) Syllabus

Course Code:MI0038

Course Title: Enterprise Resource Planning (ERP) (4 Credits)




Course Contents


Unit 1

Enterprise: An Overview: Business Functions and Business Processes, importance of Information:  Characteristics of information; Types of information,  Information System: Components of an information system; Different types of information systems; Management information system, Enterprise Resource Planning: Business modelling; Integrated data model


Unit 2

Introduction to ERP: Defining ERP, Origin and Need for an ERP System, Benefits of an ERP System, Reasons for the Growth of ERP Market, Reasons for the Failure of ERP Implementation: Roadmap for successful ERP implementation


Unit 3

ERP and Related Technologies: Business Process Re-engineering, Management Information systems, Decision Support Systems, Executive Information Systems- Advantages of EIS; Disadvantages of EIS, Data Warehousing, Data Mining, On-Line Analytical Processing, Product Life Cycle Management, Supply Chain Management, ERP Security


Unit 4

ERP Implementation Life Cycle: ERP Tools and Software, ERP Selection Methods and Criteria, ERP Selection Process,  ERP Vendor Selection, ERP Implementation Lifecycle, Pros and cons of ERP implementation, Factors for the Success of an ERP Implementation


Unit 5

ERP Modules Structure: Finance, Sales and Distribution, Manufacturing and Production Planning-  Material and Capacity Planning; Shop Floor Control; Quality Management; JIT/Repetitive Manufacturing; Cost Management ; Engineering Data Management; Engineering Change Control ; Configuration Management ;Serialisation / Lot Control ;Tooling, Human Resource, Plant Maintenance- Preventive Maintenance Control; Equipment Tracking; Component Tracking; Plant Maintenance Calibration Tracking; Plant Maintenance Warranty Claims Tracking, Quality Management - Functions of Quality Management; CAQ and CIQ; Materials Management- Pre-purchasing; Purchasing; Vendor Evaluation; Inventory Management and Invoice Verification and Material Inspection


Unit 6

ERP – A Manufacturing Perspective: Role of Enterprise Resource Planning (ERP) in manufacturing, Computer Aided Design/Computer Aided Manufacturing (CAD/CAM), Materials Requirement Planning (MRP)-Master Production Schedule (MPS);Bill of Material (BOM);Inventory Records; Closed Loop MRP; Manufacturing Resource Planning (MRP-II), Manufacturing and Production Planning Module of an ERP System , Distribution Requirements Planning (DRP), Just-in-Time(JIT) & KANBAN - Kanban; Benefits of JIT; Potential Pitfalls of JIT; Kanban, Product Data Management (PDM)- Data Management, Process Management; functions of PDM; Benefits of PDM, Manufacturing Operations- Make-to-Order (MTO) and Make-to-Stock (MTS); Assemble-to-Order (ATO); Engineer-to-Order (ETO); Configure-to-Order (CTO)


Unit 7

ERP: A Purchasing Perspective: Role of ERP in Purchasing,  Purchase Module: Features of purchase module; Benefits of purchase module,  ERP Purchase System


Unit 8

ERP: Sales and Distribution Perspective: Role of ERP in Sales and Distribution, Sub-Modules of the Sales and Distribution Module:Master data management, Order management, Warehouse management, Shipping and transportation, Billing and sales support,  Foreign trade, Integration of Sales and Distribution Module with Other Modules


Unit 9

ERP: An Inventory Management Perspective: Role of ERP in Inventory Management:  Features of ERP inventory management system; Benefits of ERP inventory management system; Limitations of ERP inventory management system,  Importance of Web ERP in Inventory Management,  ERP Inventory Management Module, Sub-Modules of the ERP Inventory Management Module, Installation of ERP Inventory Management System, Failure of ERP Inventory Installation


Unit 10

ERP: An CRM Perspective: Role of ERP in CRM, Concept of CRM: Objectives of CRM; Benefits of CRM; Components of CRM, Types of CRM:  Operational CRM, Analytical CRM, Sales intelligence CRM, Collaborative CRM, Sub-Modules of CRM: Marketing module; Service module; Sales module


Unit 11

ERP: A HR Perspective: Role of ERP in Human Resource Management: Workflow of ERP human resource management system; Advantages of ERP human resource management system,  Human Resource Management Module:  Functions of human resource management module; Features of human resource management module; Benefits of human resource management module,  Common Sub-Modules of Human Resource Management Module: Personnel management; Organisational management; Payroll management; Time management; Personnel development


Unit 12

ERP: An Finance Perspective: Role of ERP in Finance, Accounting and Finance Processes: Cash management; Capital budgeting, Features of ERP Financial Module, Benefits of ERP Financial Module, Sage Accpac ERP – A Financial ERP Tool


Unit 13

ERP Vendors, Consultants, and Employees: Vendors- Role of the Vendor; Consultants: Types of consultants; Role of a  Consultant, Employees; Role of employees; Resistance by employees; Dealing with employee resistance,  Role of Top Management, Role of Implementation Partner


Unit 14

Different ERP Vendors - ERP Vendors,  SAP-AG: Products and technology R/3 overview; SAP advantage, Baan Company , Oracle Corporation: Products and technology; Oracle Application; Vertical solutions, Microsoft Corporation,  Ramco Systems, Systems Software Associates Inc. (SSA),  QAD


Unit 15

Future Directions in ERP:  New Trends in ERP, ERP to ERP II-Implementation of Organisation-Wide ERP, Development of New Markets and Channels, Latest ERP Implementation Methodologies,  ERP and E-business, Market Snapshot, The SOA Factor