Management Development And Skills Syllabus


Course Code: BBA602

Course Title: Management Development and Skills (4 Credits)






Unit 1: Introduction to Management: Introduction, Management: Meaning, Nature and Concept of Management, Importance of Management, Development of Management Thought, Principles of Management


Unit 2: Management Process – I: Meaning of Management Process, Planning – Meaning of Planning-Process of Planning-Types of Plans-Management by Objectives, Organization-Process of Organizing-Formal and Informal Organization-Organizational structure-Departmentation-Centralization and Decentralization-Span of Control


Unit 3: Management Process – II: Staffing, Directing, Controlling


Unit 4: Self-Awareness: Introduction, Concept of Self-Awareness, Importance of Self-Awareness, Self-Awareness and Emotional Intelligence, Johari Window Model, Personal Change Process, Strategies to Increase Self-Awareness


Unit 5: Creative Thinking Skills: Introduction, Concept of Creativity, Importance of Creative Thinking, Process of Creative Thinking, Techniques for Creative Thinking-Brainstorming


Unit 6: Decision-Making Skills: Introduction, Concept of Decision making-Importance of Decision making, Decision making Process-Importance of Ethics and Values in Reaching Decisions, Decision making Techniques-Grid Analysis-Pareto Analysis-Decision Trees-Blind Spot Analysis-Risk Analysis-Delphi Technique-Impact Analysis-The Futures Wheel, Challenges in the Process of Decision-Making


Unit 7: Problem-Solving Skills: Introduction, Concept of Problem solving-Importance of Problem-Solving Skills for Managers, Process of Problem-Solving, Techniques for Problem-Solving, Challenges in Generating Creative Ideas


Unit 8: Time Management Skills: Introduction, Concept of Time Management-Importance of Time Management, Analysis and Diagnosis of the Use of Time, Steps in Time Management, Techniques of Time Management, Hurdles to Effective Time Management


Unit 9: Managing Conflicts: Introduction, Concept of Conflict-Characteristics of Conflict-Elements of a Conflict, Functional and Dysfunctional Conflict, Level of Conflict, Styles of Conflict Resolution, Conflict Management Techniques, Barriers in Resolving Conflicts


Unit 10: Negotiation Skill: Introduction, Concept of Negotiation, Characteristics of a Negotiating Situation, Types of Negotiation, Principles of Negotiation, Steps of Negotiating, Win-win Negotiation, Negotiation Tactics, Factors Affecting Success in Negotiation


Unit 11: Delegation Skill: Concept and Importance of Delegation, Determining Tasks for Delegation, Process of Delegation, Training and Follow-up, Factors Affecting Successful Delegation


Unit 12: Leadership Skills: Introduction, Concept of Leadership, Qualities of a Good Leader, Leadership Styles


Unit 13: Team Management Skills: Concept of Team Management, Cog’s Ladder: Understanding Group Formation, Team Effectiveness Assessment, Team Management Techniques, Team Briefing, Management by Wandering Around (MBWA), Losada Ratio, The Broaden-and-Build Theory, Heron’s Six Categories of Intervention


Unit 14: Relationship Management Skills: Concepts of Relationship-Building- Importance of Relationship-Building for Managers- Creating a Great First Impression- Building Trust- Techniques to Build Trust- Role of Communication in Relationship-Building,

Networking- Benefits of Networking, Challenges in Building Effective Relationships


Unit 15: Communication Skills: Concept of Communication, Types of Communication, Channels of Communication, Communication Process and the Key Elements


Unit 16: Presentation Skills: What is a Presentation?, Types of Presentations, Benefits of a Successful Presentation, Subject Selection and Organizing Information-

Organizing a Presentation.